Wyndham Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-04-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Several families mention how staff kept them informed and supported during difficult times, particularly when their loved ones were approaching the end of life. People describe feeling that residents were made comfortable and that communication with families was thoughtful and regular.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-04-30
Is this home safe?
Is the care effective?
The inspection rated the Effective domain as Good. This covers areas including staff training, care planning, access to healthcare professionals, nutrition, and how well the home supports people to maintain their health. No specific findings on dementia training content, GP access frequency, care plan detail, or food quality are recorded in the published summary. The July 2023 review found no evidence requiring a reassessment of this rating. The home lists dementia, mental health conditions, and physical disabilities among its specialisms., The inspection rated the Effective domain as Good. This covers areas including staff training, care planning, access to healthcare professionals, nutrition, and how well the home supports people to maintain their health. No specific findings on dementia training content, GP access frequency, care plan detail, or food quality are recorded in the published summary. The July 2023 review found no evidence requiring a reassessment of this rating. The home lists dementia, mental health conditions, and physical disabilities among its specialisms.Is this home caring?
The inspection rated the Caring domain as Good. This covers staff warmth, dignity, respect, independence, and how well staff know the individuals they care for. No specific inspector observations of staff interactions, no quotes from residents or relatives, and no examples of how dignity or privacy are maintained day-to-day are recorded in the published summary. The July 2023 review found no evidence requiring a change to this rating. Caring is the domain families weight most heavily in our review data.Is the home responsive?
The inspection rated the Responsive domain as Good. This covers activities and engagement, how well the home responds to individual needs and preferences, complaints handling, and end-of-life care. No specific activity programme details, examples of individualised activities, or information about how the home adapts engagement for people with advanced dementia are recorded in the published summary. The July 2023 review found no evidence requiring a reassessment. The home lists dementia and sensory impairment among its specialisms, both of which place particular demands on responsiveness.Is the home well-led?
The inspection rated the Well-led domain as Good. This covers the quality of management, organisational culture, governance arrangements, and how the home learns and improves. A named registered manager, Miss Ma Elisa Glopert, is recorded in the published information, and a nominated individual, Mr Jandryle Umacob Trondillo, is also listed. The home is operated by Maria Mallaband 15 Limited. No specific examples of governance practice, staff culture, or management visibility are recorded in the published inspection summary. The July 2023 review found no evidence requiring a change to the rating.
Source: CQC inspection report →
What the evidence base says
Wyndham Hall supports people under and over 65 with various needs including physical disabilities, sensory impairments, and mental health conditions. The home provides dementia care as part of its services. When visiting, it's worth asking about their specific approach to dementia support and staffing arrangements on different floors. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wyndham Hall Care Home holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect a broadly positive but evidence-light picture. Families should treat this as a starting point and gather their own evidence on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Several families mention how staff kept them informed and supported during difficult times, particularly when their loved ones were approaching the end of life. People describe feeling that residents were made comfortable and that communication with families was thoughtful and regular.
What inspectors have recorded
The management team holds regular meetings with families, and several people describe the manager as approachable and focused on residents' needs. Some families have expressed concerns about nursing care standards, particularly around nutrition and personal care support, which the home may be addressing.
How it sits against good practice
This modern care home clearly has dedicated staff working across many departments, though it's important to discuss your loved one's specific care needs in detail during your visit.
Worth a visit
Wyndham Hall Care Home, on Skimmingdish Lane in Bicester, was rated Good across all five inspection domains at its last full inspection in April 2019. Inspectors reviewed information again in July 2023 and found no evidence requiring a reassessment of that rating. The home is registered for 60 beds and is listed as a specialism provider for dementia, mental health conditions, physical disabilities, and sensory impairment. A registered manager is named in the published records. The main limitation for families is the age and brevity of the published inspection material. The last full inspection took place over five years ago, and the published summary contains no specific inspector observations, resident or relative quotes, or detailed findings on staffing, food, activities, or dementia care practice. A Good rating is a positive foundation, but it tells you relatively little about what daily life looks like for your parent today. When you visit, ask to see last week's actual staffing rota (counting permanent versus agency names on night shifts), sit in on a mealtime, and ask the manager how long they have been in post and what has changed since 2019.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wyndham Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wyndham Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Bicester home where dedicated teams support complex care needs
Dedicated nursing home Support in Bicester
Wyndham Hall Care Home in Bicester provides residential and nursing care for people with a wide range of needs, including dementia and mental health conditions. The modern building offers bright, spacious rooms, and families describe staff across all departments — from nursing to housekeeping — working hard to support residents. Some families have raised concerns about nursing floor care standards, so it's worth asking specific questions about staffing levels and care approaches when you visit.
Who they care for
Wyndham Hall supports people under and over 65 with various needs including physical disabilities, sensory impairments, and mental health conditions.
The home provides dementia care as part of its services. When visiting, it's worth asking about their specific approach to dementia support and staffing arrangements on different floors.
“This modern care home clearly has dedicated staff working across many departments, though it's important to discuss your loved one's specific care needs in detail during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wyndham Hall Care Home holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect a broadly positive but evidence-light picture. Families should treat this as a starting point and gather their own evidence on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Several families mention how staff kept them informed and supported during difficult times, particularly when their loved ones were approaching the end of life. People describe feeling that residents were made comfortable and that communication with families was thoughtful and regular.
What inspectors have recorded
The management team holds regular meetings with families, and several people describe the manager as approachable and focused on residents' needs. Some families have expressed concerns about nursing care standards, particularly around nutrition and personal care support, which the home may be addressing.
How it sits against good practice
This modern care home clearly has dedicated staff working across many departments, though it's important to discuss your loved one's specific care needs in detail during your visit.
Worth a visit
Wyndham Hall Care Home, on Skimmingdish Lane in Bicester, was rated Good across all five inspection domains at its last full inspection in April 2019. Inspectors reviewed information again in July 2023 and found no evidence requiring a reassessment of that rating. The home is registered for 60 beds and is listed as a specialism provider for dementia, mental health conditions, physical disabilities, and sensory impairment. A registered manager is named in the published records. The main limitation for families is the age and brevity of the published inspection material. The last full inspection took place over five years ago, and the published summary contains no specific inspector observations, resident or relative quotes, or detailed findings on staffing, food, activities, or dementia care practice. A Good rating is a positive foundation, but it tells you relatively little about what daily life looks like for your parent today. When you visit, ask to see last week's actual staffing rota (counting permanent versus agency names on night shifts), sit in on a mealtime, and ask the manager how long they have been in post and what has changed since 2019.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wyndham Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wyndham Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Bicester home where dedicated teams support complex care needs
Dedicated nursing home Support in Bicester
Wyndham Hall Care Home in Bicester provides residential and nursing care for people with a wide range of needs, including dementia and mental health conditions. The modern building offers bright, spacious rooms, and families describe staff across all departments — from nursing to housekeeping — working hard to support residents. Some families have raised concerns about nursing floor care standards, so it's worth asking specific questions about staffing levels and care approaches when you visit.
Who they care for
Wyndham Hall supports people under and over 65 with various needs including physical disabilities, sensory impairments, and mental health conditions.
The home provides dementia care as part of its services. When visiting, it's worth asking about their specific approach to dementia support and staffing arrangements on different floors.
Management & ethos
The management team holds regular meetings with families, and several people describe the manager as approachable and focused on residents' needs. Some families have expressed concerns about nursing care standards, particularly around nutrition and personal care support, which the home may be addressing.
The home & environment
The home is described as modern and well-maintained, with bright, clean rooms that give residents plenty of space. Families note that housekeeping standards are good throughout the building.
“This modern care home clearly has dedicated staff working across many departments, though it's important to discuss your loved one's specific care needs in detail during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
